MediaRich for SharePoint 2001 Platinum Support Program Features
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Unlimited access to online forums
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Unlimited telephone or e-mail incidents for one year
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4-hour response time for telephone incidents
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Authorized contacts — One primary and one secondary contact person
For Pricing Information please refer to the Support Program pricing.
Hours of availability
Monday through Friday, 9 am - 5 pm PST
For information about other Equilibrium Support programs, see our Support Programs feature matrix.
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